Account provisioning
Create, change and remove access on time.
43 BUSINESS WORKFLOWS
IT Operations
AI use cases.
Keeping systems, services, and access running. Explore the workflows below, then scope the right starting point with our team.
Search and filter these workflowsAdmin scripting
Write and review scripts for routine admin tasks.
AI agent monitoring
Watch AI agents and automations for failures and drift.
Capacity planning
Forecast infrastructure needs from usage trends.
Change request review
Assess change risk and draft rollout and rollback plans.
Cloud cost analysis
Explain cloud bills and find savings.
Connectivity
Get and keep the office online.
Database administration
Backups, indexes, and the queries that are hurting.
Deployment
Ship the change, and know how to put it back.
Device & sign-in troubleshooting
Guide admins through device, policy, and sign-in fixes.
Device configuration
Set fleets of devices to a known state.
Device migration
Move a user to new hardware without losing anything.
Displays and audio
Set up the meeting rooms and the desks.
Email and messaging platforms
Run the systems everyone complains about.
Engineering systems
The internal tooling engineering runs on.
Enterprise IT administration
Identity, devices and access across an organisation.
Failure diagnosis
Work from the symptom back to the cause.
Infrastructure as code
Generate and review Terraform and configuration.
Infrastructure health checks
Summarise monitoring data and flag risks early.
IT asset & licence management
Reconcile assets and licences across systems.
IT knowledge base authoring
Turn resolved tickets into help articles.
Joiner, mover & leaver automation
Provision and remove access as people change roles.
Migration debugging
Work out why the move broke, and what to do about it.
Model deployment
Put a model behind an endpoint and keep it there.
Network diagnostics
Interpret logs and suggest fixes for network issues.
Network infrastructure
Plan and troubleshoot the layer everything else sits on.
Observability
Instrument the system so the next outage explains itself.
Outage & incident management
Correlate alerts, suggest causes, and draft status updates.
Peripherals
Keep the things plugged into the machines working.
Provisioning
Stand up environments from code rather than from memory.
Release verification
Prove the deploy did what it was supposed to.
Runbook automation
Agents execute routine operational runbooks.
Schema design
Model the data before the migration makes it permanent.
Self-hosting
Run it yourself, and carry what that means.
Service desk ticket resolution
Answer and resolve routine IT tickets.
Storage
Where data lives, what it costs and who can reach it.
System administration
Keep the machines fed, patched and reachable.
System triage and dispatch
Route an alert to whoever can actually fix it.
Test infrastructure
Keep the pipeline fast enough that people wait for it.
Ticket triage & routing
Classify tickets and route them to the right team.
Time and scheduling data
Get times right across regions and daylight saving.
Tooling selection
Choose the tool the team will still want next year.
Workstation hardware
Specify and fix the machines people work on.
Workflows are opportunities to configure and validate with your team. Available integrations, deployment and measures of success are agreed for your scope.
← Explore all business categories