Retail & Commerce
Grocery and basket
Substitutions, baskets and the weekly shop.
THE BUSINESS VALUE
Make product information easier to find, compare and maintain so customers and staff can choose with more confidence.
USE CASES
Great ideas.
Real possibilities.
Explore what AI could do for your business. Open a use case to see how it works, the value it could bring and how we can build it with you.
FIND YOUR OPPORTUNITY
What could AI do for your business?
ACI Flow · Everyday SME workflows
These workflows are opportunities to explore with this product. Available scope, integrations and implementation are agreed and validated with your team; inclusion is not a claim of ready-made support.
Explore ACI Flow ↗Real businesses. Published returns.
6 matching use cases have a linked ROI study. Highest-to-lowest ordering uses the reported annual ROI of a relevant reference deployment. Cases without comparable evidence follow alphabetically; missing evidence does not mean low value.
How to read the ROI figures
Reported annual ROI uses Nucleus Research’s method: average annual net benefit across three years divided by initial investment. Assessments can include indirect benefits and projected years. Figures cover the named deployment, including software, integration and process changes; they do not isolate AI’s contribution or predict your return.
Read the calculation method ↗Business use cases
210 results · Page 1 of 18
Explore value & benefits
Productivity & Coordination
Approval workflows
Route a decision to whoever can actually make it.
THE BUSINESS VALUE
Make responsibilities and next steps clearer so work is less likely to stall between people or disappear in a busy inbox.
Finance
Finance workflow automation
Agents route approvals and update ERP records.
THE BUSINESS VALUE
Give finance a more consistent trail from source records to reviewed figures, with exceptions visible before they reach reporting.
Productivity & Coordination
Workflow automation
Automate the handoff that keeps being forgotten.
THE BUSINESS VALUE
Make responsibilities and next steps clearer so work is less likely to stall between people or disappear in a busy inbox.
Procurement
Requisition to purchase order
Turn requests into compliant purchase orders.
THE BUSINESS VALUE
Bring supplier evidence and purchasing requirements together so buyers can compare options and justify their choices.
Customer Service
Customer issue resolution
Work a ticket to an answer, with the account context attached.
THE BUSINESS VALUE
Prepare the account context and relevant guidance before the agent writes a reply.
Human Resources
ROI evidence not yet linked
Academic careers
Tenure, funding and the path through a university.
THE BUSINESS VALUE
Reduce preparation and administration so HR can spend more time with candidates, managers and employees.
Finance
ROI evidence not yet linked
Account management
Keep ledgers, balances and account records straight.
THE BUSINESS VALUE
Give finance a more consistent trail from source records to reviewed figures, with exceptions visible before they reach reporting.
Finance
ROI evidence not yet linked
Accounting
The entries, the standards and the close behind them.
THE BUSINESS VALUE
Give finance a more consistent trail from source records to reviewed figures, with exceptions visible before they reach reporting.
Productivity & Coordination
ROI evidence not yet linked
Action plan generation
Turn a decision into steps with owners.
THE BUSINESS VALUE
Make responsibilities and next steps clearer so work is less likely to stall between people or disappear in a busy inbox.
Human Resources
ROI evidence not yet linked
AI adoption in teams
Get people using the tools without a mandate.
THE BUSINESS VALUE
Reduce preparation and administration so HR can spend more time with candidates, managers and employees.
Productivity & Coordination
ROI evidence not yet linked
Alert routing
Send the alert to the person who can act on it.
THE BUSINESS VALUE
Make responsibilities and next steps clearer so work is less likely to stall between people or disappear in a busy inbox.
Business categories and use cases from 100models.ai, an appana project. Checked daily. Catalogue last changed: 2026-10-03. Business guidance by appana; scope and expected value are agreed with you.